Is TORIKIZOKU recruiting for its comrade chain (franchise)?
Currently, we are not recruiting new TORIKIZOKU comrade chain (franchise) partners.
Do you have information about allergens, nutritional information, and country of origin?
We provide the most up-to-date information on allergens, nutritional facts, and country of origin in a PDF.
Please see our menu page.
Are private dining rooms available?
TORIKIZOKU doesn’t offer private rooms. Tables are only separated by partitions. We appreciate your understanding.
Does TORIKIZOKU have its own parking lot?
Select stores have private parking or provide discount coupons for coin parking.
Please inquire directly with the store you plan to visit for details. Also, customers arriving by car may be asked to sign a pledge to prevent drunk driving. We appreciate your cooperation.
I haven’t received my reservation confirmation email.
If you don’t receive the email after waiting for a while, it might have been automatically sorted into your spam or junk folder.
Please check your spam settings and ensure that the “@ebica.jp” domain is allowed to receive emails.
Can I cancel my reservation through the app?
We apologize, but we do not accept reservation cancellations through the app.
If you made your reservation through the app, a “reservation confirmation email” was sent to the email address you provided during booking. Please use the link in that email to cancel your reservation.
If you have deleted the confirmation email, we sincerely apologize for the inconvenience, but please contact the store directly by phone to cancel.
Can I view my reservation on the app?
Please check your “reservation confirmation email” sent to the email address you provided during booking.
I’d like to change or cancel my reservation.
For reservations made via our official website or app, please use the “reservation confirmation email” sent to your registered email address to change or cancel.
If you didn’t receive the email or booked by phone, please call the store directly to change or cancel.
I’d like to confirm the details of my reservation.
For reservations made via our website or official app, a “reservation confirmation email” will be sent to the email address you provided. Please check it.
If you booked by phone, please call the store you made the reservation with directly to confirm.
Is there a time limit for reservations?
Reservations are limited to two hours from your reservation time.